Legal

Privacy Policy

Last updated: 10 September 2026

This Privacy Policy explains what information Jobiest (“we”, “us”) collects, how we use it, and the choices you have. It applies to all users of the Jobiest Service, including visitors to jobiest.com.

1. Information we collect

Account data: name, email address and password (stored as a one-way hash by our auth provider).
Profile data you provide: work history, skills, education, target roles, CV text and application email addresses.
Usage data: which features you use, generation and application activity, and technical logs (IP address, browser, device).
Payment data: when you subscribe, our payment provider collects and processes payment details. We receive only a transaction reference and status; we never store your full card details.

2. How we use your information

To provide, operate and improve the Service (matching, generation, tracking).
To manage your account, subscriptions and support requests.
To protect the Service against fraud and abuse (rate limiting, device signals, audit logs).
To send transactional emails (verification, password reset, receipts) and, with your consent, product updates.

3. Legal basis

We process your data on the basis of: (a) performing our contract with you; (b) our legitimate interests in securing and improving the Service; and (c) your consent where required. Where applicable law (including the Nigeria Data Protection Act and GDPR) requires, you may withdraw consent at any time.

4. How we share information

Service providers: infrastructure and tooling vendors (e.g. Supabase for data storage, Vercel for hosting, Resend for email, and our payment provider). These providers process data on our behalf under contract.
Employers: only when you approve an application, we transmit the application materials you have reviewed.
Legal obligations: where required by law or to protect rights and safety.

We do not sell your personal information.

5. Data retention

We retain account and profile data while your account is active. Generated documents and application records are retained as immutable, verifiable records for your use and for security review. You may request deletion of your account and associated data at any time; certain records (e.g. payment receipts) may be retained where required by law.

6. Security

We use industry-standard measures including encryption in transit and at rest, hashed passwords, and row-level database security. Access to personal data is restricted to authorised systems and personnel. No method of transmission is 100% secure, but we work to protect your data diligently.

7. International transfers

Our providers may process data outside your country of residence, including in jurisdictions with different data-protection laws. We use providers that commit to appropriate safeguards (for example, EU Standard Contractual Clauses) where applicable.

8. Your rights

Depending on your location, you may have the right to access, correct, delete or export your data, to object to or restrict processing, and to lodge a complaint with a supervisory authority. To exercise any of these rights, email privacy@jobiest.com. We respond within the timeframes required by law.

9. Cookies

We use strictly necessary cookies for authentication and security (for example, session and device-identity cookies). We do not use advertising cookies or third-party ad trackers.

10. Children

The Service is not directed to anyone under 18, and we do not knowingly collect data from children. If you believe a child has provided us data, contact us and we will delete it.

11. Changes to this policy

We may update this policy. Material changes will be communicated by email or an in-product notice. The “last updated” date above reflects the current version.

12. Contact

For privacy questions or requests, contact privacy@jobiest.com.