Help
Short answers to real questions.
How the tools work, what approval mode means, and where your money goes.
Getting started
Do I need an account to use the free tools?
No. Every tool runs without an account. You can preview each full result, and on the rule-based ATS scanner you can copy it too. Copy, download and save on the AI tools unlock with a free account.
Does the free plan expire?
No. The free plan is permanent and needs no card. It includes 3 AI generations in total to try the AI writer, 10 career-tool uses a day, the application agent, and the tracker.
What does approval mode mean?
Jobiest prepares matches, documents and applications, but nothing is ever sent without you reviewing and approving it first. That applies to every plan, including agent mode.
Documents and truthfulness
Will Jobiest invent experience to make my CV stronger?
Never. Every document is generated only from facts you provide or verified profile facts. Missing facts are flagged, not filled in. If a generated draft contains an unsupported claim, the truthfulness check rejects it before it is saved.
Where do the job listings come from?
Jobiest reads verified job sources such as Greenhouse, Ashby and Lever. Listings are scored against your profile so you see why each role was recommended.
Billing
What currency am I billed in?
All plans are billed in Nigerian Naira (₦). Basic is ₦5,000 a month, Premium is ₦10,000, and Max is ₦20,000. The price you see is the price you pay.
How do refunds work?
If you just paid and have not used the plan, you can request a refund within 7 days. Full details are on the refund policy page.
Still stuck?
Email us. A human replies.
Write to support@jobiest.com and describe what happened. A real person reads and answers every message.